I’ve been with Dyste Williams for 3 years, and the service is great. Whenever I call, I get immediate response. When I first went into private practice, I had a different insurance company. I would have to call an 800 number and leave a message. That was a big factor when I decided to switch to Dyste Williams. Ted and Shelley had a long discussion with me about my needs and how they differ from a general dentist. My cases are large: $20,000 to $60,000, and mostly out of pocket for patients. I get some difficult cases and I like the peace of mind that Dyste Williams and Fortress Insurance provide. I fell like I’m well-defended when it comes to liability issues. Shelley really knows her products and has been able to save me money, but money isn’t always the bottom line. Great service is worth a lot to me, it saves so much time. I’ve told other prosthodontists I know that they need to call Dyste Williams.

I make my living in dental and it’s a small world. I am outspoken about referring to Dyste Williams. I trust them implicitly, and I have only heard great feedback. I tell my dentists it is very important to surround yourself with a dental-specific team. Dyste Williams’ knowledge about dentistry is terrific and they are very professional and friendly. I love that they make personal visits, that means a lot to people in the Midwest. Call centers have become so prevalent in the industry in recent years. Dyste Williams has more than 600 dental clients, and that experience makes them a great partner in the market. They offer many different types of insurance, so they’re a nice one-stop shop for a dental practice. I’d be thrilled to have them join the team as part of the MDA’s endorsed crew. I think they would be an amazing partner for me and the dentists of the MDA. I don’t think they could choose anybody better.